Effective Date: This Privacy Policy was revised and is effective as of April 1, 2021.
This Privacy Policy applies to “Sony | Music Center” (the “Application”). The Application is a music entertainment mobile application from SONY, and it allows you to manage a variety of content, playback content in your mobile device and to browse, play and configure audio content in your SONY audio device by connecting such SONY audio device to your mobile device.
In this Privacy Policy, we use “SONY,” "we," "us," and "our" to refer to Sony Corporation This Privacy Policy explains how we use what types of your personal data, with whom we share the data, how we transfer it to other countries/regions, how long we keep the data, what rights and choices you have and how you can contact us with queries.
If you are located in the EU/EEA, please note that additional terms and conditions set forth in Section 12 (For Users in EU/EEA) of this Privacy Policy shall also be applicable to you.
SONY collects and uses information or data as described below. Some of this information may be considered personal information under applicable law in your jurisdiction (collectively, the “Collected Data”), and it is collected automatically when you use the Application.
SONY processes your Collected Data through the Application for the purposes listed hereafter:
SONY processes none of the Collected Data to provide the minimum functions of the Application for operating it. These activities happen on the Installed Device´s operating system. For this, no Collected Data is transferred to SONY.
Please note that the legal basis under EU-law for this processing is Article 6 (1) (b) General Data Protection Regulation, the necessity of performing our obligations in connection with the EULA we have with you.
Each time you start the Application on your Installed Device, the Application sends a “request” to SONY´s server to check whether any updates for the Application or the firmware of the Related Device are available and to send latest software or firmware in case any update should be available. For this, we only process your IP address.
Please note that the legal basis under EU-law for SONY processing your IP address data for pushing updates to your Application or Related Device is Article 6 (1) (b) General Data Protection Regulation, the necessity of performance of the EULA we have with you.
If Help is requested by you, certain technical information about the Installed Device, about Music Center and about the Related Device are transferred to SONY in order to provide service to you through the Help feature. This transfer of data enables SONY to provide you with “customized” Help webpages for Music Center and the specific technical issue you experience. For this, we process the following of your Collected Data:
Please note that the legal basis under the EU-law for SONY processing Collected Data for providing “Help” upon your request is that such processing is Article 6 (1) (f) General Data Protection Regulation, the necessary for the purposes of our legitimate interests pursued by SONY. The legitimate interest pursued by SONY in relation to our use of your Collected Data is the efficient and effective provision of support to our customers.
SONY uses the Collected Data listed in Section 2 above to improve and develop SONY’s current and future products and services where you select “Agree and Proceed”. Product improvement and/or development includes those relating to either an improvement of the technical functions of the Related Device or the usability of such product for user's convenience. Such product improvement/development is only done on a “general” level, not on an individual user level, so specific users are not targeted. This includes, through analysing log-files of the app usage.
Please note that your consent forms the legal basis for SONY processing Collected Data for improving/developing SONY’s products and services under EU-law (Article 6 (1) (a) General Data Protection Regulation).
SONY´s affiliates may access and use the Collected Data to improve and develop SONY’s current and future products and services as well, however only in an aggregated/anonymized, i.e. non-personal manner.
In this case, we process the Collected Data because you have given us your consent.
You can withdraw your consent above at any time by selecting "(3 dots) Menu" > "About" > "Privacy settings" in the Application.
SONY will use the Collected Data collected through survey to improve and develop SONY’s current and future products and services when you agreed to participate in a survey upon request of SONY within the Music Center from time to time where you select “Agree and Proceed”, SONY uses Collected Data from such survey.
Please note that your consent forms the legal basis for SONY processing Collected Data for improving/developing SONY’s products and services under EU-law (Article 6 (1) (a) General Data Protection Regulation).
SONY´s affiliates may access and use the Collected Data to improve and develop SONY’s current and future products and services as well, however only in an aggregated/anonymized, i.e. non-personal manner.
In this case, we process the Collected Data because you have given us your consent.
We do not share Collected Data with third parties for their own marketing purposes. The Collected Data that is communicated to and stored by SONY may be made available to SONY Affiliates and to other third parties, as follows:
The Collected Data may be shared with and used by other SONY Affiliates only on an aggregated/anonymized level for the purposes of product improvement/development as outlined in Section 3 (iii) above. "SONY Affiliates” shall mean Sony Group Corporation, which is the ultimate parent company of SONY and any legal entities controlled by Sony Corporation. The term “control” in this context means the direct or indirect ownership of at least fifty percent (50%) of the voting interest in such corporation or the power in fact to control the management decisions of such entity.
SONY and SONY Affiliates may use third party contractors as processors/service providers to process the Collected Data on their behalf for the purposes set out in this Privacy Policy. Such third parties include, but are not limited to, IT service providers or data hosting providers. Our hosting provider is Amazon Web Services in the US, acting as our processor.
In the event that SONY or a SONY Affiliate sells or transfers a portion or all of its business, the Collected Data may be transferred by SONY or such SONY Affiliate to the purchasing or acquiring entity as part of the transaction, including any due diligence process connected to the sale or transfer.
Personal data may be disclosed to government authorities and/or law enforcement officials if required by the applicable laws.
We may disclose personal data to auditors or similar external consultants like lawyers or tax advisors, to exercise our legal rights (e.g. enforcing compliance with the terms of use) and to help us fulfill our legal obligations.
Firebase and Apple Push Notifications service
Music Center uses Firebase, a service provided by Google Inc.(“Google”) for Android user, and Apple Push Notifications service, a service provided by Apple Inc.(“Apple”) for iOS user, in order to provide you push notice function. To better understand how Google and Apple use the information it receives, visit:
Google, https://policies.google.com/privacy
Apple, https://www.apple.com/legal/privacy/en-ww/
SONY will keep the Collected Data for as long as it is necessary for the relationship with you and the purposes detailed in Section 3 or otherwise permitted or required under applicable law.
SONY may retain Collected Data for an appropriate period to protect ourselves from legal claims, to administer our business, or to the extent permitted by applicable law, which may require us to hold the relevant Collected Data for specific periods.
With regard to Collected Data which is processed based on your consent declaration, SONY will apply a maximum of twenty-seven (27) months retention period from the date of the collection of the Collected Data.
Collected Data which is processed for pushing updates to the Application or Related Device will be deleted after the Internet communication required for this is completed.
Collected Data which is processed for providing Help to you upon your request will be deleted after the requested Help has been provided to you.
The Collected Data will be processed, stored and transferred for the purposes outlined in Section 3 to countries/regions outside the European Economic Area (EEA) and/or your country/region of residence, including in particular Japan and the United States.
Where information is transferred out of the European Economic Area (EEA) to us or a third party in connection with the purposes set out in this Privacy Policy, we will, to the extent that no statutory level of security comparable to the European data protection laws exists in such countries/regions, adopt appropriate measures to ensure that your personal data will be adequately protected in these countries/regions. In particular, we may apply the standard contractual clauses published by the European Commission or an appropriate Privacy Shield certification. Where the Collected Data is transferred to Japan, the adequate level of data protection is confirmed by the European Commission´s adequacy decision.
SONY undertakes reasonable security measures designed to protect against the loss, misuse or alteration of the Collected Data. Although SONY strives to protect the Collected Data, SONY cannot guarantee or warrant the security of any Collected Data transmitted to SONY through the Application or that SONY stores on its systems or that is stored on SONY’s third party contractors' systems.
SONY is committed to complying with all applicable laws and regulations regarding the collection, storage and use of the Collected Data concerning children, including the Children's Online Privacy Protection Act in the United States and applicable local legislation in other countries/regions. This Application is intended for a general audience; the Application is not directed to and does not knowingly collect personal information from children younger than age 16. Depending on your country/region of residence, this threshold age for a child may differ. If you are a parent or guardian and are concerned that your child has provided a SONY and SONY Affiliate with personal information (as defined by applicable law), you should contact such SONY Affiliate as indicated below.
In some countries/regions, you have certain rights with respect to the Collected Data SONY or a SONY Affiliate holds about you. These may include the right to request a copy of the Collected Data that SONY or a SONY Affiliate holds about you and/or the right to request that SONY or the SONY Affiliate amends, deletes, blocks/restricts or corrects such Collected Data if it is inaccurate. You may also have the right to ask us to provide some types of the Collected Data to you, or another organization nominated by you, in a structured and machine readable format. In addition, you can object to the processing of the Collected Data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement).
SONY will notify you of any changes to SONY’s Privacy Policy by posting the new Privacy Policy here http://policies.songpal.sony.net/pp/pp_index.htm and by prominently posting notice of the amendment on the Application. You are advised to consult the posted Privacy Policy regularly for any changes.
This Privacy Policy applies to: SONY as a data controller. SONY's address is 1-7-1 Konan Minato-ku, Tokyo, 108-0075 Japan.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any legal right you may have in respect of the Collected Data, please contact us at www.sony.net/SonyInfo/Support/
Sony Corporation, a Japanese company, is the controller for the Collected Data. Our representative in the EU is Sony Europe BV, a Dutch company, whose business address is Taurusavenue 16, 2132LS Hoofddorp, the Netherlands. If you have any concerns about how we process your data, you can contact our representative in the EU by emailing:privacyoffice.SEU@sony.com. You can also get in touch by writing to Sony Europe BV at the address above or at The Privacy Office c/o Sony Europe Legal Department, The Heights, Brooklands, Weybridge, Surrey KT13 0XW, The United Kingdom, or you can contact your local Sony company at http://sony-europe.com.
Sony Corporation, a Japanese company, is the controller for the Collected Data. Our representative in the UK is Sony Europe BV, a Dutch company, whose UK branch has its business address in The Privacy Office, The Heights, Brooklands, Weybridge, Surrey KT13 0XW, The United Kingdom. If you have any concerns about how we process your data, you can contact our representative in the UK by emailing:privacyoffice.SEU@sony.com. You can also get in touch by writing to The Privacy Office c/o Sony Europe Legal Department, The Heights, Brooklands, Weybridge, Surrey KT13 0XW, The United Kingdom, or you can contact your local Sony company at http://sony-europe.com.
With regard to your Collected Data that we process if you are located in the EU/EEA, you may have the following rights pursuant to Art. 15-18 and Art. 19-21 GDPR:
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.
If you would like to exercise any of these rights, please contact SONY at www.sony.net/SonyInfo/Support/
You also have the right to complain to a supervisory authority for data protection in the country/region where you live, where you work, or where you consider that a breach of data protection has occurred - although we hope that we can assist with queries or concerns you may have about our use of the Collected Data.